FAQ

Go directly to the ONLINE electronic registration form

In this section, let's talk about your new ONLINE registration source!


“I have a great volunteer team or front office staff, why should I use LiveEventRegistration.ca?”
“We have been organizing our event this way for years and it works….”

HERE IS OUR TOP 10 LIST OF “BEST REASONS WHY”!

1 ONLINE registration service “option”:
Upon contacting us, your participants are immediately offered a new, contemporary ONLINE registration option for your event.  Then, when using this new option they receive an immediate e-mail confirmation of their participation in your event.

2 ONLINE safe and secure credit card payment service has proven to prevent fraud:
No more cash transactions.  Cheque deposits are reduced.  Loss or misplaced transactions are eliminated.  Experience the ease and time-saving benefits of managing your events through your access to our safe and secure payment service.

3 ONLINE information about your event:
LiveEventRegistration.ca will create a unique web page customized with the information related to your distinctive event.  This page is interactive and hyperlinked for your advertisers, venue information, invitations or other web based documents.

4 ONLINE reporting service:
Exclusive to LiveEventRegistration.ca: as the organizer you receive an ID and password.  This provides access to your event’s “participants registration” information 24/7, any day of the year.  The report can also be downloaded in an Excel format at any time.

5 ONLINE pairings (for golf tournaments only):
Players who register ONLINE provide all pertinent information regarding their foursome or their wish to join a specific foursome.  The electronic system compiles the pairing information for you, making it very easy to assign the” tee off” info.

6 ONLINE time saver:
With our exclusive ONLINE registration service, you, your organizers, employees and volunteers can focus on spending time on all other important elements of the event without the hassle of collecting and depositing money.

7 ONLINE registration is not expensive:
The cost is established based on the types and the number of services you request from us related to the administration of your event.   To your participants this would be no different than buying other entertainment tickets "online" from other payment gateways like Ticketmaster or Admission.  We simply specialize in events of 50 to 1,500 participants.

8 ONLINE advertising for your sponsors:
All advertisers sponsoring your event can receive product and service recognition via a “hyperlink” to their own websites from your customized ONLINE tournament web page designed by LiveEventRegistration.ca.  Contact us for more information and cost.

9 ONLINE administration made easy for the organizer:
You acquire immediate support from our great team with LiveEventRegistration.ca.  We endeavor to assist you with all aspects of your golf event and will be diligent towards a successful end.

10 ONLINE registration = higher success rate to sellout your event in 2009:
Golf Classics - often SOLD OUT in 4 weeks!
John Pulcine Memorial - SOLD OUT in 6 weeks!
Dust off the old Clubs golf "cliniques" - SOLD OUT in 7 weeks!

More testimonials COMING SOON!

To talk about your unique Event, CONTACT LiveEventRegistration.ca today!
By email  info@liveeventregistration.ca or by phone at 613-850-3VIP (847)!

or to talk specifically about your Golf event, CONTACT GolfRegistration.ca!
By email info@Golf Registration.ca or at 613-858-2958!

Frequently asked questions when registering for an event on LiveEventRegistration.ca!

I don’t remember my password, what do I do?
A:  If you haven’t cleared your computer's "cache", your ID and password will be retained when prompted to log-in the LiveEventRegistration.ca site.  If your e-mail address and password do not work, e-mail us at info@liveeventregistration.ca  and we will reset your password.

Why do I need to create an account?
A:  As with any ONLINE purchasing web site, you are required to create an account to process your purchase and to track your order.  A credit card transaction cannot be processed without information such as name, address, postal code, phone number, etc.  Client Information entered onto our web site is strictly confidential and remains the property of LiveEventRegistration.ca only.

Why do I need to enter my e-mail address?
A:  In order to receive the e-mail confirmation for your purchase, a valid e-mail address is required to send the electronic receipt of your purchase.

Is my e-mail ID and password case sensitive?
A: Yes, when creating your password try to include numbers and uppercase letters to ensure added security.  

What does “Incomplete” status mean in the orders section?
A:  If the status of your order is “incomplete” this means NO charges have been applied to your credit card and the order has not been processed.

What if I get disconnected or experience other problems when submitting my order?
A:  If you have already clicked on SUBMIT and you do not receive a CONFIRMATION RECEIPT wait ten minutes.

What if I think my order did not go through?
A:  Please DO NOT PLACE another order.  When you click the SUBMIT button, your credit card information is sent to the payment processor.  Even if your browser displays some sort of error message, it's possible that your transaction was still successful.  Below are some simple things you can do to determine whether or not your order was indeed processed.
  1. Check your e-mail.  Our confirmation e-mails typically reach your in-box in a matter of minutes.  If you don't see one right away, wait 15 minutes or so.  It many take your ISP some time to deliver to your in-box.  Don't forget to check your spam or junk folders!!!
  2. Check with your bank.  Your card will be charged in real time, and your ONLINE statement will tell you whether or not your financial institution was contacted for the payment request.  If you can't check ONLINE, call the 800 number on the back of your card.
  3. If you still have questions or concerns, please contact LiveEventRegistration.ca at 613-850-3VIP (847).

I’ve heard about your company; tell me more about your services?

LiveEventRegistration.ca lists and manages “ONLINE” registrations for all types of events.  We also have partners who provide Corporate/Private and Public event planning services.

This NEW ONLINE Event Ticket Source was established to complement our seasonal services involving the sport of golf across Canada managed through GolfRegistration.ca.  We are very pleased that LiveEventRegistration.ca is quickly growing into an equally important entity at bringing on line purchasing power to many different events, of all sizes and impact in our communities.

Our list of "event" examples is endless...

Corporate Events
Birthday Parties, Conferences, Canada Day Events, Casino Nights, Charity Events, Fundraisers, Golf Tournaments, Networking Events, Office and Retirement Parties, Speaker Series, Seminars and Webinars

Public Events
Clubs & Restaurants, Fashion Shows, Golf Tournaments, Fundraisers, Jewelry Shows, Music, Nightlife, Plays, Theater, Wine & Food Events

Seasonal & Themed Events
Christmas Parties, Father's Day Events, Festivals, Mother's Day Events, New Year’s Eve Parties, Valentine’s Day Events

Other Events
Private Parties, Retail Shows, Singles Events, Social Media Events, Spa Shows, Sports, Swimsuit Shows, Travel Shows

WE LOOK FORWARD TO HEARING FROM YOU!

To discuss these services please reach us using any of the options in the Contact Us section of our website.

Nothing’s for free, how much will all this cost?

The cost is established based on the types and the number of services you request for your event.  LiveEvent's “ONLINE” ticket registration source is competitive and in many ways exceeds comparable ONLINE services. 

We would like to talk to you about this and much more:

  • Each event is different; however, the unavoidable credit card fees stand at between 2.75% & 3.0% (volume based) with LiveEventRegistration.ca.
  • Service charge & mailings (if required) are extra.  We will compete for your business.
  • Through LiveEventRegistration.ca your event can be advertised on our website.  Contact us for our advertising fees and promotions.
We can be reached on the internet at info@LiveEventRegistration.ca or if you prefer by telephone at 613-858-2958.

You will not be wasting your time. We mean it when we use our tag line "Your online ticket solution, one event at a time". Give us a chance and find out about the benefits in a partnership with our team.

Ok, how do I register my Event?

There is a $95 fee (one time only) to set up your customized event information web page. Fees may vary based on promotions.

Advantages to using LiveEventRegistration.ca:
  • No need to set up a merchant account ($$ savings)
  • We are a Canadian Company
  • No need to learn new software
  • Competitive fees for online registration services
  • Quick turnaround for your event registration page

Poster, flyer and other in house design services also available with LiveEventRegistration.ca (all design work posted on our web site is created in house and property of LiveEventRegistration.ca ONLY)

To set up your event information simply get in touch with us by filling out our “Request for Service” form in the “Contact Us” section of our website or if you prefer by phone when dialing 613-850-3VIP (847).

LiveEventRegistration.ca will provide you with a link to view your information once your event page is created and posted on our website. As the organizer or a designate for your event, you will receive a secure event organizer “log-in” ID and password to be used through our website to view the list of your registered participants and other information. This feature greatly facilitates the administration of your event.
 
Then your participants/guests simply click on the event of their choice (or link provided) and enter the prompted information using their credit card.

Participants immediately receive an e-mail confirming their successful registration to your event(s).

What's an "E-Golf Pass", "E-Sponsor Pass" and "E-Fairway Pass"?

This is NEW since the 2009 Golf Season for selected events and unique to golf events listed with LiveEventRegistration.ca!

E-Golf Pass™ - is a customized event ticket issued to participants and identifies a general admission status to the event listed with LiveEventRegistration.ca (ie. Green fee for Golf Tournaments, dinner only designations, ect.)

E-Sponsor Pass™ - is a customized event ticket issued to participants identified as a "full or in part" contributing sponsor to an event.

E-Fairway Pass™ - is a customized event ticket identified as "promotional " and issued to individuals tied to sponsors, the press, volunteers or special guests at the event.

CONTACT LiveEventRegistration.ca TODAY! 613-850-3VIP (847)

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